Frequently Asked Questions
Everything you need to know about our premium patches and accessories.
How do I apply my new patches?
Most of our patches feature a heat-seal backing and can be applied using a standard household iron. For items that will be laundered frequently or heavy-duty fabrics like leather, we recommend sewing for the most secure hold.
What is your shipping policy?
We offer standard and expedited shipping options. Orders are typically processed within 1-2 business days. Once shipped, domestic orders usually arrive within 3-5 business days depending on your location.
Can I return or exchange an item?
Yes, we accept returns on unused and unopened items within 30 days of delivery. Please ensure the original packaging is intact. Custom orders are final sale and cannot be returned.
Are your patches machine washable?
Yes, our high-quality embroidered patches are machine washable. We recommend turning the garment inside out and using a cold, gentle cycle. Air drying is preferred to maintain the integrity of the adhesive.
Do you offer bulk or wholesale discounts?
We certainly do! If you are looking to purchase in large quantities for a team, event, or retail store, please contact our wholesale department for tiered pricing information.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.